FAQ
Questions, answered.
Quick answers about scheduling, pricing, warranty and what we work on.
FAQ
Common questions
Don’t see your question? Call us at 586-731-1463 or send a message.
Do you only work on diesels?
No. Diesel is our specialty, but we repair all makes and models — gas cars, trucks and SUVs included.
Do I need an appointment?
[Appointments recommended / walk-ins welcome — state your policy.] You can request a time on our Contact page or give us a call.
How much does a diagnostic cost?
[Your diagnostic fee, and whether it’s applied toward the repair.]
Will you call before doing any work?
Yes. We explain what we found and give you an estimate. No work begins until you approve it.
Do you offer a warranty?
We stand behind our work and will remedy any lingering issues as soon as possible. [Parts and labor warranty terms — e.g. __ months / __ miles.]
Can I drop my vehicle off after hours?
[After-hours key drop details — or say it isn’t offered.]
Do you work on fleet vehicles?
Yes. We service work trucks and company vehicles, diesel and gas, and offer on-site hydraulic and pneumatic hose repair. [Fleet account and billing terms.]
What payment methods do you accept?
[Accepted payment methods and any financing options.]
Truck down? Let’s get it back on the road.
Call the shop or send a service request — we’ll get back to you to confirm a time.